As part of a financial planning review, you may want to help a client update their beneficiary on file with their ModernAdvisor account.
To help the client with this update, follow the steps below from your advisor dashboard:
Navigate to the account in question.
Go to the Beneficiary tab
Select Edit
Make the change and select Save
Once the change is made via the advisor dashboard, the client will receive an AdobeSign request for a new Beneficiary Designation form. You will notice that the status of the change is updated to "Waiting for client signature".
Once the client has signed the change form, the status will update to "Sent to custodian".
Finally, once ModernAdvisor has confirmed that the change has been made with the custodian, the beneficiary change will be fully updated.